Fw: TOM CHAMBERS NOT AT HOME FOR DELIVERY

 

 

From: thomaschambers@eircom.net

Sent: Saturday, September 22, 2012 1:15 PM

To: Vicki O'Donoghue

Subject: Re: TOM CHAMBERS NOT AT HOME FOR DELIVERY

 

Received with thanks two Mayo Spokeguards yesterday.

 

Kind Regards

Tom

 

From: Vicki O'Donoghue

Sent: Friday, September 21, 2012 12:01 PM

To: thomaschambers@eircom.net

Subject: FW: TOM CHAMBERS NOT AT HOME FOR DELIVERY

 

See below from our stores regarding your Mayo Spokeguards.

 

Best Regards

Vicki Murphy

Vicki Murphy

Customer Service

MMS Medical Limited

51 Eastgate Drive

Little Island

Cork

 

Tel.021 461 8000

Int'l Tel.+353 (0) 21 461 8000

Direct Line 021 461 8011

 

E-Mail: vickiodonoghue@mmsmedical.ie

Web: www.mmsmedical.ie 

Web: www.mobilitylifts.ie

Web: www.mmsmedical.co.uk

About: http://www.mmsmedical.ie/vickiodonoghue

 

P Please consider the environment - only print this email if absolutely necessary, printing double-sided where possible

 

From: Stores
Sent: 21 September 2012 12:01
To: Vicki O'Donoghue
Subject: TOM CHAMBERS NOT AT HOME FOR DELIVERY

 

I checked online and they tried to do that delivery today of the spokegds as agreed but he wasn't there so they left a card. Averil said for Tom to ring the DPD depot and he can sort out himself-we've done all we can at this stage. So if you want to pass message to Tom number is in Averils email below.

 

"the one for mayo has been carded alright which means the chap wasnt at home. i will give you the mayo depots phone number for you to pass on the him and he can make arrangements with the depot directly 0949289674 but yes he would at this point probably have to collect from depot or try and meet the driver"

 

 

Best Regards

David O'Callaghan

David O'Callaghan

Stores Manager

MMS Medical Limited

51 East Gate Drive,

Little Island,

Cork,

Ireland.

 

Tel.021 461 8000

Fax.021 461 8096

 

E-Mail: stores@mmsmedical.ie

Web: www.mmsmedical.ie

Web: www.mobilitylifts.ie

Web: www.mmsmedical.co.uk

 

Fw: Copy of Wheelchair Accessible Toilets (thomaschambers@eircom.net)

 

 

From: thomaschambers@eircom.net

Sent: Monday, July 25, 2011 2:02 PM

To: thomaschambers@eircom.net

Cc: Gerry.Coyle@NRH.IE ; lisa.Held@NRH.IE

Subject: Copy of Wheelchair Accessible Toilets (thomaschambers@eircom.net)

 

I've shared Copy of Wheelchair Accessible Toilets

Message from thomaschambers@eircom.net:

copy of presentation for wheelchair accessible toilets in unit 1

Click to open:

• Copy of Wheelchair Accessible Toilets

Google Docs makes it easy to create, store and share online documents, spreadsheets and presentations.

---

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Fw: Thank you for contacting Iarnród Éireann.

 

 

From: IE Access

Sent: Thursday, May 31, 2012 11:44 AM

To: thomaschambers@eircom.net

Subject: Thank you for contacting Iarnród Éireann.

 

Thank you for contacting Iarnród Éireann.  Please note that this is simply an electronic acknowledgement of receipt of your e-mail.

Your email will be forwarded to the individual best suited to answer your query.

If your query is urgent or outside normal office hours please contact your local station by phone which can be found at

http://www.iarnrodeireann.ie/your_journey/your_station.asp <http://www.iarnrodeireann.ie/your_journey/your_station.asp> 

If you do not receive a reply to your query and you have urgent travel requirements it is best to contact the station

http://www.irishrail.ie

Go raibh maith agat as ucht teagmháil a dhéanamh le hIarnród Éireann.  Tabhair ar aird le do thoil nach bhfuil anseo ach freagra leictreonach ar do ríomhphost. 

Seolfar do ríomphost ar aghaidh chuig an té is fearr le d'fhiosrúchán a fhreagairt. 

Má tá práinn ag baint le d'fhiosrúchán nó má tá sé lasmuigh de ghnáthuaire oibre cuir glaoch gutháin ar do stáisiún áitiúil le do thoil, tá an t-eolas ar fáil ag:

http://www.iarnrodeireann.ie/your_journey/your_station.asp <http://www.iarnrodeireann.ie/your_journey/your_station.asp>

Mura bhfaigheann tú freagra ar d'fhiosrúchán agus má tá práinn ag baint le do chuid riachtanais taistil is fearr duit dul i dteagmháil leis an stáisiún.

http://www.irishrail.ie  

 

---

Irish Rail, a Limited Company Registered in Ireland at Connolly Station, Dublin 1 No.119571
Iarnrod Eireann, Cuideachta Theoranta Claraithe in Eirinn ag Staisiun Ui Chonghaile, Baile Atha Cliath 1
T +353 1 836 3333 F +353 1 836 4760 E info@irishrail.ie W www.irishrail.ie

---

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Fw: Complaint

 

 

From: IE Access

Sent: Thursday, May 31, 2012 3:48 PM

To: thomaschambers@eircom.net

Subject: RE: Complaint

 

Hi Tom,

 

I have forwarded your complaint to the Station Manager and will be in touch when it has been investigated.

 

Regards

Melanie

 

From: thomaschambers@eircom.net [mailto:thomaschambers@eircom.net]
Sent: 28 May 2012 16:21
To: IE Access
Subject: Complaint

 

Letter of Complaint

I wish to make an official complaint about the customer service at the Heuston train station in Dublin and the train service from

Westport to Dublin. I find the service hard and sometimes inadequate for people with reduced mobility and have complained about

this before and was told that it would be dealt with.

The customer service staff told my PA to push me down and into the train on the 23/04/12 at 6.30 train from Dublin to Westport.

When I objected for her to do it, he angrily pushed me into the train. If the door opposite was open, I would have been pushed across it.

On the 11/05/12, the 7.15 am train servicing Westport to Dublin, one of the wheelchair spaces was taken over by the train canteen

table and passengers buggy was stationed on the space. See attached photograph.

One of the staff at the customer service desk at Heuston station was very aggressive to me and my PA when we went to ask for

someone to help me into the train. He didn't even want to listen to us but only said there is only one staff available and walked

away from us. I felt really bad because I wasn't shown any form of respect or courtesy by the customer service officer.

His actions were totally unacceptable and I believe that issues like this should be dealt appropriately.

I had a problem getting out from the train at Heuston train station even though I was advised that there will be someone to put out the ramp. Finally, a fellow came to help out on his own not really his duty to do so. I travelled at 7.15 am from Westport to Dublin that morning.

A passenger also occupied the wheelchair table and was very reluctant to move. He rather wasted some minutes before he finally

stood up after much talking and explanations.

 

 

Yours sincerely,

---

Irish Rail, a Limited Company Registered in Ireland at Connolly Station, Dublin 1 No.119571
Iarnrod Eireann, Cuideachta Theoranta Claraithe in Eirinn ag Staisiun Ui Chonghaile, Baile Atha Cliath 1
T +353 1 836 3333 F +353 1 836 4760 E info@irishrail.ie W www.irishrail.ie

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Fw: April hours

 

 

From: Assisted Living Tuam

Sent: Friday, June 01, 2012 10:12 AM

To: thomaschambers@eircom.net

Subject: RE: April hours

 

Hi Tom,

Please see hours below,

 

Monthly Hours 2012

 

 

Tom Chambers

 

Month	Allocation	Hours Used	Variance per month	Total Variance
January	86.8	56.5	30.3	30.3
February	86.8	73	13.8	44.1
March	86.8	83	3.8	47.8
April	86.8	119	-32.2	15.6
May	86.8
June	86.8
July	86.8
August	86.8
September	86.8
October	86.8
November	86.8
December	86.8
Total	1041.6

 

 

---

From: thomaschambers@eircom.net [mailto:thomaschambers@eircom.net]
Sent: 31 May 2012 13:55
To: Assisted Living Tuam
Subject: Re: April hours

 

Birgit

 

Could you copy/paste hours as my Word in giving me trouble.

 

Regards

Tom

 

From: Assisted Living Tuam

Sent: Thursday, May 31, 2012 1:49 PM

To: thomaschambers@eircom.net

Subject: April hours

 

HI Tom,

Please see attached your hours for April 2012.

Kind Regards,

Birgit.

---

Any views or opinions expressed are solely those of the author and do not necessarily represent those of the Irish Wheelchair Association.

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of; or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. It is the policy of the Irish Wheelchair Association to disallow the sending of offensive material and should you consider that the material contained in this message is offensive you should contact the sender immediately.

I.W.A. Limited, trading as Irish Wheelchair Association, is a company limited by guarantee and not having a share capital. Registered in Dublin , No. 352483. Registered office: Áras Chúchulainn, Blackheath Drive , Clontarf, Dublin 3. ­ Registered Charity No. CHY5393.

IWA Needs Your Support - Become a Friend of IWA! http://www.iwa.ie/Friends-of-IWA/Friends-of-IWA-Draw-Register.aspx

The IWA Holiday Service Working Group has designed a survey to identify the issues that are important to people with physical disabilities when deciding where to go on holiday, who to go with, what are the barriers they face and the supports that they require. This survey is intended for people with a physical disability. Your assistance with this survey is much appreciated. http://www.iwa.ie/survey/

---

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---

Any views or opinions expressed are solely those of the author and do not necessarily represent those of the Irish Wheelchair Association.

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of; or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. It is the policy of the Irish Wheelchair Association to disallow the sending of offensive material and should you consider that the material contained in this message is offensive you should contact the sender immediately.

I.W.A. Limited, trading as Irish Wheelchair Association, is a company limited by guarantee and not having a share capital. Registered in Dublin , No. 352483. Registered office: Áras Chúchulainn, Blackheath Drive , Clontarf, Dublin 3. ­ Registered Charity No. CHY5393.

IWA Needs Your Support - Become a Friend of IWA! http://www.iwa.ie/Friends-of-IWA/Friends-of-IWA-Draw-Register.aspx

The IWA Holiday Service Working Group has designed a survey to identify the issues that are important to people with physical disabilities when deciding where to go on holiday, who to go with, what are the barriers they face and the supports that they require. This survey is intended for people with a physical disability. Your assistance with this survey is much appreciated. http://www.iwa.ie/survey/

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Fw: Hello

 

 

From: Horan, Lynne (MCS)

Sent: Wednesday, June 06, 2012 11:09 AM

To: thomaschambers@eircom.net

Subject: RE: Hello

 

Hello Tom,

 

There seemed to have been some clitch with my e-mails late last week,I've just seen this e-mail now.I just want to confirm with you that your mattress is now fixed[Mary O'Donnell your PHN is overseeing this] ?

 

I just want to clarify from your e-mail below when you say the motor for the bed isn't working do you mean the mattress or do Mary and I need to speak to Mary about placing a request for your bed to be repaired as well.

 

Luke Conway has the e-mails now that I sent yesterday including the photos ,thank you.I am now awaiting a quote from him.I'll let you know as soon as I have it so we can agree it before I order it.

 

Please would you let me know when you've seen Peter at Royal Masterpeace and what has been agreed.

 

Thank you,

Regards,

Lynne

 

---

From: thomaschambers@eircom.net [mailto:thomaschambers@eircom.net]
Sent: 31 May 2012 16:29
To: Horan, Lynne (MCS)
Subject: Re: Hello

 

Can you get someone out to the bed for me as the motor does not seem to be working well and bed not safe to sleep in.

 

Regards

Tom

 

From: Horan, Lynne (MCS)

Sent: Thursday, May 24, 2012 10:05 AM

To: thomaschambers@eircom.net

Subject: RE: Hello

 

Hello Tom,

 

I've just read your e-mail and I'm sorry you are feeling very low at the moment and appreciate you are very frustrated about trying to get the correct equipment to meet your needs.I am concerned about you and am going to give you a call in the next few minutes of writing this e-mail if you wish to talk.

 

I want to re-assure you that I'm back working in my own area now having ceased to cover the BElmullet area will have the time with you now to resolve the two issues of your wheelchair and overbed lifting pole.

 

Regards,

Lynne Horan OT

 

---

From: thomaschambers@eircom.net [mailto:thomaschambers@eircom.net]
Sent: 23 May 2012 18:20
To: Horan, Lynne (MCS)
Subject: Re: Hello

 

I will be here on the 29th May unless I have committed  suicide as the whole lot s pushing me that way. As for the specification of chair in 2004 I have no record of getting one in that year.

Tom

 

From: Horan, Lynne (MCS)

Sent: Wednesday, May 23, 2012 12:26 PM

To: thomaschambers@eircom.net

Subject: RE: Hello

 

Hello Tom,

 

I have checked with Luke Conway from LC Seating and although he does not generally stock Quickie chairs he can source one for us.I have here the specification from 2004 for the chair you are currently sitting.As a last measure before I order it I would like to verify with you that all the details in the specification still meet your needs and approval.The best way for me to do that would be to visit you with the specification and go through it together point by point.Then I would be in a position to order it immediately.If you would be agreeable to this I could visit you at approx 2.45 on Tuesd 29^th May.Please let me know if this is suitable for you.

 

Regarding your overbed lifting pole ,following my visit to you on 13-2-12 I had discussions with the engineer ,Peter at Royal Masterpeace re: constructing another lifting pole as per our discussion on the 13^th.He had a concern re: the stability of the design and made a suggestion.I wrote to you regarding this on 15-3-12 and asked you to let me know if you were in agreement for me to go ahead with his suggestion but I didn't get any reply from you to date,hence I didn't order it.If you are in agreement with my visiting you on 29^th May we can discuss my letter of 15/3 and make a decision,I can then order the lifting pole immediately.

 

Best regards,

Lynne Horan OT

 

---

From: thomaschambers@eircom.net [mailto:thomaschambers@eircom.net]
Sent: 21 May 2012 16:08
To: Horan, Lynne (MCS)
Subject: Re: Hello

 

Hello Lynne

Of course I want another Quickie as agreed the last time I spoke to you here in the house when we decided that the one we got from Luke Conway was not accessible for me.

As for the overbed lifting pole I have never spoke to anyone in Royal Masterpeace.

Tom

 

From: Horan, Lynne (MCS)

Sent: Monday, May 21, 2012 4:01 PM

To: thomaschambers@eircom.net

Subject: Hello

 

Hello Tom,

 

Apologies for not contacting you for sometime.I've been covering an early retirement post up in Belmullet and have been in my own area very little.

 

How are you keeping? The last time we communicated you were going to speak directly with the engineer from Royal Masterpeace to see if he was able to agree with you the overbed lifting pole which you felt to be most suitable.I haven't heard anything from them or yourself since.I was wondering what was the outcome of your discussions.

 

Also the last time I visited you ,you felt that possibly the best solution to your seating needs now may be a new duplicate wheelchair ie another Quickie RXS.Please let me know if you wish me to proceed with this.

 

The last time we spoke you had problems with your computer so I'm printing this off and sending it to you in the post as well to ensure you receive it.

 

Kind regards,

Lynne Horan

Community OT

 

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