Dear Mr Langan,

I want to thank you for your prompt reply and for my delay in getting back to you.

Westport Leisure Park is an excellent asset for the people of Westport and my only aim is to ensure that it is accessible to all.

With regard to the problems with the disabled toilets I would like to make the following observations.
The toilet was built to accommodate wheelchairs and the disabled however modifications to the toilet since then mean that it is no longer accessible to those in wheelchairs.
The original complaint was made to me as a host of the Special Olympics. The athlete in question did not feel it was appropriate to raise a complaint in light of the wonderful hospitality accorded to the athletes by your centre. Instead he mentioned it quietly to me and I have checked it out myself and as qualified and experienced Access Officer I can tell you that as it is at present the toilet is not up to standard. A small amount of work will put this right.
The situation with the lift is the big problem. You have dismantled your other lift as it is not up to the job and I must ask you on behalf of the disabled to purchase and fit one that is capable of lifting adults in and out of the pool. I will be happy to lobby with you for funding to make this happen.
The reception desk counter is very high for someone in a wheelchair and I would ask that you lower a section of it.
I would be happy to chat with you about any of the above matters to see what we can do together to make your centre into a totally accessible resource for the Westport area. I am happy to advise you on any other access related matters anytime.

Please feel free to contact me anytime and I look forward to hearing from you shortly.


Sincerely

____________
Tom Chambers
Access Officer
Disability Campaigner